Contact
Thank you for visiting Tiger Lily!
We look forward to hearing from you and are committed to high quality service and products.
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Email: Heather@tigerlilycollections.com
Phone: 310.924.5525
Mailing Address:
Tiger Lily
P.O. Box 4244
Malibu, CA 90264
For Public Relations and sample requests:
Cate Mowell
President and CEO
Cate Mowell Communications, Inc.
cate@catemowell.com
Cell: 917-968-7536
If you are interested in selling Tiger Lily, in your email, please specify whether you would like one or more of the following:
- Receive a line sheet with wholesale prices via email or fax
- Place a wholesale order
- Set up an appointment for private viewing - local appointments only
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Tiger Lily would love to be a part of any of the following:
- Fashion Shows
- Fundraisers
- Magazine/Product Launches
- Trunk Shows
- Holiday Parties
- Movie or Television Features
Contact Tiger Lily as soon as possible to reserve the date of your event.
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To become part of the Tiger Lily Mailing List and be updated on Upcoming Events, Public Trunk shows, Press, and Collection Updates, please email us your information and you will be added!
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Sales Tax
Local sales taxes apply, if applicable.
Purchasing
Once your order has been received and payment made, you will receive an emailed confirmation of your payment. Items will be sent out within 7-10 business days of your purchase, unless there is a delay or items are temporarily out of stock. Many materials, like the Swarovski Crystal Chain and vintage pieces, are imported, and we will do our best to stay in stock at all times! Orders that are placed on Saturday or Sunday will not be processed until the following Monday.
Shipping
All items will be insured and shipped priority mail unless express or overnight shipping is desired. Standard insurance shipping for most orders is $10. If express or overnight shipping is desired, insured shipping will change accordingly.
Return Policy
If for some reason you are not satisfied with your purchased, Tiger Lily will refund you; however, you must send your purchase back within 10 days of the original shipping date. Be sure to include a detailed explanation as to why you are unsatisfied as well as your receipt. There are no exceptions to the return policy.
In the event you break your necklace and it is a reparable break, please email Tiger Lily describing the problem. If it is determined that the break is in fact a simple repair, you can send back the necklace including $4 uninsured or $10 insured for returned shipping and your necklace will be fixed free of charge. If your necklace is determined to be more than a simple repair, we will email you an estimate for repair.
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